This policy aims to answer in clear language the questions you may have about the way we process and collect your data and your rights. This privacy policy applies to information we collect when you visit our website, fill out forms, order and use the services and products we offer there.
What are our privacy principles and values?
Respecting and protecting your information is extremely important to us, which is why we make the following commitments:
Collect and process your data with transparency and fairness;
Never sell, rent or trade any data about you;
Collect only the minimum information necessary to accomplish the identified objectives;
Do our best, organizationally and technically, to ensure the security of your data;
Avoid as far as possible transfers of data outside the European Community.
Who is your contact ?
Nadine GIMAZANE
La Borie Haute
19400 ARGENTAT SUR DORDOGNE
France
Telephone: 06 25 99 51 10
Nadine GIMAZANE is responsible for the processing of personal data implemented on the atelier-creaweb.fr site. If you have any questions about your personal data, do not hesitate to contact us at atelier-creaweb.fr, we will be happy to answer them as soon as possible.
Why do we collect your data ?
As part of our activities and the services we offer, we collect information about you for previously determined and naturally lawful purposes! In particular, we are required to collect and process data for:
Manage and optimize the operation of our website;
Respond to requests for information and contacts made via online forms;
Send links in order to respond to a request for free downloads of IT support such as guides or white papers;
Promote our services and our activities, in particular through e-mail marketing, advertising and promotional campaigns;
Allow Internet users to comment on articles published on our site;
Sell our services;
Manage the sale of our services and the customer relationship;
Manage payment and refund requests;
Provide the training and support services offered;
Animate the community and the “Womaccelerator”;
Facilitate interaction through social media sharing;
Prevent and detect incidents and fraud;
Ensure the management of rights within the meaning of the regulations applicable to the protection of personal data;
Communicate with our prospects and customers;
Establish statistics.
What personal data do we collect ?
We only collect the information strictly necessary to fulfill each objective. We may therefore collect:
First and last name, telephone numbers, professional and/or private email address, postal and IP address;
Professional or personal information that you communicate to us, if applicable the comments and opinions published on our site, the content of our communications.
What is the legal basis for the processing carried out ?
In accordance with European Regulation No. 216/679 of April 14, 2016 on Data Protection (RGPD) and the Data Protection Act, all data collection and processing that we implement has a legal basis.
Mainly the treatments implemented are based:
Your explicit, informed and unequivocal consent, for example when you subscribe to our newsletter;
Our contractual or pre-contractual relations, for example when you send us a request for information, you order the services that we sell or when we provide the services that you have ordered;
Our legitimate interest for example for the promotion of our services or the management of our website;
Legal obligations such as tax.
Who will receive this data and why ?
Your data is only transmitted within the framework of our activity, they are never transmitted for commercial purposes to third parties. Our partner employees or subcontractors may, as part of the performance of their assignments, have access in whole or in part to the data that we process within the limits of their needs. Thus, for example, the Expert Mentors will be recipients of information useful for the support they will provide, the host of our website, our webmaster, etc. Your data is also recorded in the databases of the various third-party services that we use, such as :
The WPForm form management interface where the contact information of people who write to us is stored. We invite you to review their privacy policy;
The Calendly meeting platform stores the surnames, first names, e-mail addresses and telephone numbers of our prospects.
We invite you to consult their privacy policy.
We may also offer you the use of a videoconference or webinar platform, these uses and registrations are subject to your consent directly on the platforms concerned. If you watch videos, by clicking on the links on our site or in the e-mails that we send you, YouTube may record data about you, in particular data relating to find out more about the operation of YouTube.
How long do we keep your data ?
In accordance with the regulations, we only keep your data for the period strictly necessary for the fulfillment of the determined purposes and, if necessary, for the probationary period. Thus we keep the information of our customers for five years from the end of the commercial relationship, of our prospects for three years from the last contact of the prospect. You can unsubscribe from email distribution lists at any time.